Maintenance
We provide maintenance to the North East of England via our fleet of dedicated environmentally friendly vans.We never subcontract maintenance work, employing our own engineers to guarantee product and service knowledge and the quality of work we deliver.
Every engineer carries replacement handsets, parts and business telephone systems on their van.
Our standard coverage for normal working hours is ample for the large majority of businesses, however for those requiring around the clock coverage Odyssey operates a 24/7 service.
Our telephone system maintenance agreements are simple and easy to understand, covering whatever it takes to keep you up and running, including all parts and labour.
We may check your line and schedule some work on it, or possibly we may need to despatch an engineer to look at your system, or we might be able to help with some simple retraining. Whatever the problem, Odyssey will be on your case, helping to get your business back to full efficiency in the minimum time feasible.
Key Facts
Boiling large and complex information down into easy to digest bits is what Odyssey do best. Here are some key stats:
100%
24 hours a day, 7 days a week support.
100%
Training and support.
93%
of all Odyssey Systems customers have maintenance support.
Our specialist Louise is here to give you all the advice and help you need.
Odyssey has been instrumental in helping our business through years of growth by providing a flexible and unified solution that has not only helped with cross site communication but also with driving down unnecessary telecommunication and data costs. This, combined with a fundamental understanding of our business by Odyssey, has meant that the right solutions have always been offered and the business requirements met.
Nick Lowther Director, Proatis
If you want to have the peace of mind our maintenance customers have…
News
- Odyssey Systems warn of North East ‘vishing’ scam
Odyssey Systems has issued a warning over a ‘vishing’ scam sweeping the North East designed to harvest Office 365 log in details. - Odyssey Systems provides clients with free telephone conferencing service during lockdown periodOdyssey Systems is offering clients a free telephone conferencing service as part of its ongoing package of support during the coronavirus crisis.
- North East business will benefit from shift to remote workingThe founder of telecommunications firm Odyssey Systems says the widespread adoption of home working by North East business due to the coronavirus…
