Maintenance

We provide maintenance to the North East of England via our fleet of dedicated environmentally friendly vans.We never subcontract maintenance work, employing our own engineers to guarantee product and service knowledge and the quality of work we deliver.  

Every engineer carries replacement handsets, parts and business telephone systems on their van.

Our standard coverage for normal working hours is ample for the large majority of businesses, however for those requiring around the clock coverage Odyssey operates a 24/7 service.

Our telephone system maintenance agreements are simple and easy to understand, covering whatever it takes to keep you up and running, including all parts and labour.

We may check your line and schedule some work on it, or possibly we may need to despatch an engineer to look at your system, or we might be able to help with some simple retraining. Whatever the problem, Odyssey will be on your case, helping to get your business back to full efficiency in the minimum time feasible.

Odyssey has been instrumental in helping our business through years of growth by providing a flexible and unified solution that has not only helped with cross site communication but also with driving down unnecessary telecommunication and data costs. This, combined with a fundamental understanding of our business by Odyssey, has meant that the right solutions have always been offered and the business requirements met. ”

Nick Lowther, Director, Proatis.

If you want to have the peace of mind our maintenance customers have, call us on 01642 661800.

If you're not sure which service best suits your needs, call us.

Talk to us

01642 661800

News & Social

Odyssey Systems has issued a warning over a ‘vishing’ scam sweeping the North East designed to harvest Office 365 log in details.
Odyssey Systems warn of North East ‘vishing’ scam
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Odyssey Systems provides clients with free telephone conferencing service during lockdown period
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The founder of telecommunications firm Odyssey Systems says the widespread adoption of home working by North East business due to the coronavirus lockdown will have beneficial and far-reaching consequences. Mike Odysseas predicts that, with the
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The Stockton-based telecommunications company says businesses can easily switch from the outdated ISDN system in favour of SIP, which ensures continuity of productivity wherever their employees are via hosted telephony. This replaces traditional landlines which
Remote working can keep North East operational during Coronavirus threat, says Odyssey Systems
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The latest Women in Business event has been hosted by Odyssey Systems – with the role and ethics of the BBC firmly in the picture. The discussion group, which meets on a regular basis at
Reporting must be unbiased and factual, says Women in Business forum
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