Odyssey Team Member Mike

Mike Odysseas

Managing Director
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As Managing Director of Odyssey Systems I am at the head of our team of telecommunications experts, ensuring that we constantly deliver excellent customer service.

Although of Cypriot origin, I am North East born and bred, growing up in Stockton On Tees and attending Grangefield Grammar School and Teesside Polytechnic.When I’m not frequenting the Odyssey office, I am a keen cyclist and marathon runner, and love raising money for Daisy Chain, a local charity supporting families affected by autism.

Contact me on: 01642 661802

Odyssey Team Member Christine

Christine Gilbert

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As Sales Director of Odyssey many of you may recognise me from your customer visits. When I’m not on a sales appointment or managing the day to day running of Odyssey Systems, I like nothing better to spend my time with my two daughters and beautiful grandchildren.

I attend the gym regularly and am an avid tennis player, any other time you can find me up in the dales catching up with friends and family in Middleton in Teesdale.

Contact me on: 01642 661803

Odyssey Team Member Andrew

Andrew Middlemiss

Finance Manager

I’ve been with Odyssey for over 10 years as Billing Manager and am responsible for the production of your monthly invoice, so if there is anything I can do to help, perhaps by way of producing the invoice information in a bespoke format, please speak to me.

Apart from being fixated with Microsoft Excel, away from Odyssey, I’m a Junior Cricket Coach who likes to be outside in the fresh air. Keeping fit by cycling, running or walking (especially in the Lake District), I’m struggling to keep up with my two sons, Luke and Scott!

Contact me on: 01642 661815

Odyssey Team Member Matt

Matthew Park

Sales Manager
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I've worked in IT and telecoms for nearly 10 years, and am responsible for ensuring that Odyssey provide the right solution for your business. I have a passionate belief in ensuring our sales team are not "pushy sales people", instead focusing our efforts on actually listening to your needs and recommending a solution that will add true value.

Outside of Odyssey Towers I’m outnumbered three-to-one by my wife Claire, and our two baby girls. You’ll usually find me either burning off my Margherita pizza obsession at Darlington Squash club, or out and about with a Nikon D300s SLR strapped to my arm. You can take a look at some of my pictures on my personal website. Squash challenges welcome!

Contact me on: 01642 661808

Odyssey Team Member Louise

Louise Briggs

Sales Executive
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I have worked for Odyssey Systems for just short of 4 years and thoroughly enjoy my job. I am responsible for looking after both existing and new customers, ensuring that their requirements are always achieved.

Life outside of work is extremely hectic, I have a little girl Ruby and two stepchildren Yasmin and Pippa. My partner Lol is a fitness fanatic and, as a result, I now visit the gym on a regular basis and have just completed my first 10k run. I also make time to socialise with friends and family.

Contact me on: 01642 661816

Odyssey Team Member Linda

Linda Cairns

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I’m the one who rings you to make sure your telephony is running smoothly, and to make sure you've received our gift of truffles at Christmas.

In my spare time, I’m involved in our village book club, pub quizzes and cleaning up after our new puppy.

Contact me on: 01642 661817


Karen Riley

Business Development Manager

Within Odyssey I look to identify new business opportunities and work with the sales team to develop great client experiences.
I love vintage finds, but aside from thrift shopping I enjoy taking my daughter Laila and our dog Mimi ‘glamping’, especially to Kielder to do some stargazing. I also can be found salsa dancing most weeks.

Shaun Scott-Johnson at Odyssey Systems

Shaun Scott-Johnson

Account Executive
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Im the most recent addition to the Odyssey team, my job role is to ensure that all of our existing customers are receiving the best service possible along with ensuring that their systems and details are all up to date.

In my spare time I regularly go to the gym and have just started playing football with the Odyssey team.
I also love a bit of gaming with my beloved 42” screen TV and surround sound system.

Contact me on: 01642 661832

Odyssey Team Member Dave

Dave Adamson

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I've been an installation and maintenance engineer with Odyssey for the past 12 ½ years.

When I’m not at work, you will find me on the Houghton golf course, of which I have been a member of since 1977. When not playing golf, I can be spotted at the home games of Newcastle United at St James’s Park, of whom I have been a fan of since a young age; I have always been very committed to the things I love in life.

Odyssey Team Member Paul

Paul Concannon

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I have worked at Odyssey as Telecoms & Data engineer since 2006.

I have been married to Gail for 31 years and enjoy swimming & walking. My favorite walks are in and around the Lakes & Wensleydale . When it comes to television and films you can’t beat a bit of Star Trek etc…. “Live long and prosper”

Odyssey Team Member Darren

Darren Griggs

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I’m responsible for system installations and fault maintenance and am renowned for my tidiness.

On a weekend you will find me working on my Land Rover, or being walked by my bullmastiff, George.'

Odyssey Team Member Peter

Peter Young

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I am responsible for the upkeep and installation of your telephone systems, and ensuring customer premises are up to the Odyssey standard.
In my home life I can often be found under a classic car that’s being restored, or taxiiing my two teenage children to and fro.

Odyssey Team Member John Feeney

John Feeney

IT Engineer
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I'm responsible for IT related installations and onsite maintenance. This includes a wide range of things from WAN, Leased Line and Bonded DSL solutions to web content, filtering and email. In my spare time I like socialising, watching sport and working on websites. I also own a share in a relatively successful racehorse, and always try to get to race meetings when she's running.

Harry Schilbach fixing cables

Harry Schilbach

IT Engineer
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I come from a background of IT support and management. I've just finished a Bsc in business computing at Teesside University. I'm really enjoying the challenge of getting to grips with the hardware and software solutions that Odyssey successfully deploy.

Outside work I'm usually found on my bike, spending time with my wife and daughter, walking in the lakes, catching up on tech news or in the pub. I'm also learning all the worlds' capitals for a bet, so if you see me feel free to challenge me!

Contact me on 01642 661831

Odyssey Team Member Chris

Chris Andrew

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I'm responsible for the installation and upkeep of a wide range of telephones and systems.
I spend a lot of my free time gaming online, or enjoying the North East countryside whilst walking my springer spaniel.

Odyssey Team Member James

James Walters

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I’m responsible for installing phone systems for new customers and maintaining current systems, ensuring that they are at a high standard.
At the weekend you will find me playing football, taking my dog for walks and trying to stay out ofthe way so I don't get dragged along shopping.

Odyssey Team Member Ashley

Ashley Hutchinson

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Working at Odyssey is great, and becoming a telecoms engineer is the best opportunity that I have had. I always feel good about the work that I do, and every day I have the chance to learn something new.
In my spare time I enjoy spending time with my family and working on computers.

Odyssey Team Member Richard

Richard Finn

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My responsibilities include the day to day running of the Sales and Purchase ledgers, as well as dealing with all of our business centre and Saks franchise customers. Away from work my main purpose is being bossed around by my partner, Nicola, and my two boys, Kieran and Jacob. The boys and I can often be found at Billingham Rugby Club, for whom they both play. Socialising is never far from my mind; remember it’s 5 O’clock somewhere!!'

Contact me on: 01642 661826

Odyssey Team Member Emma Cole

Emma Cole

Customer Support
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I’m responsible for both coordination of the engineers and system installations, ensuring that your faults and systems are planned and executed to the best of my ability.
At home, my life is not so coordinated and I enjoy regular retail therapy sessions and cocktails evenings/days/anytime of the day with my friends.

Contact me on: 01642 661806

Odyssey Team Member Emma Mitchell

Emma Mitchell

Customer Support
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I am responsible for ordering the ADSL for our customers and giving general customer services. I am a jack of all trades so I can help with most enquiries.
My home life is hectic surrounded by cats and dogs, from rescues to weekend visitors! Our door is always open to all “Waifs and Strays” of the two and four legged varieties.

Contact me on: 01642 661812

Odyssey Team Member Kriss

Kriss Sowerby

Customer Service
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Not only am I responsible for faults and provisions on our SIP platform, I am also heavily relied upon to order our bacon sandwiches on a Friday morning.
Outside of the office, I play in a couple of function bands, and enjoy nights in with my wife, Rachel, and a good DVD box-set. I’m known in the office for my enthusiasm towards food, and my laziness on the football pitch; I think those two may be connected somehow…

Contact me on: 01642 661822

Odyssey Team Member Rob

Rob New

Customer Service
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I am responsible for the provision of lines/features, and dealing with physical line faults.
My interests include football, bowling and most importantly spending time with my daughter at the weekends.

Contact me on: 01642 661821

Odyssey Team Member Freya

Freya Apps

Customer Support
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I am responsible for customer training and post-system installation customer care; I work closely with the telephone engineers so if you have a system query or a training enquiry I will try my best to help.
In my spare time, I enjoy socialising with my friends and am an avid music fan. I enjoy escaping to cities for the weekend and am currently endeavoring to buy my first home

Contact me on: 01642 661814

Odyssey Team Member Lee

Lee Dowle

Broadband IT Support
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I look after ADSL and mobiles, deal with customers and help with any faults or issues they have with them. My main hobby would be football, although I can no longer play after breaking my leg a couple of years ago, and now spend free time running on a trampoline until the physio says it’s okay to play again, so until then, I have to stick to watching.

Contact me on: 01642 661828

Odyssey Team Member James Hay

James Hay

Broadband Customer Support
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I work in IT and provide broadband support for customers with internet issues, and assist with new ADSL installs.
In my spare time I enjoy playing and watching football, playing basketball, and spending time with my girlfriend, though this spare time will be sapped away from me come March as I’m becoming a dad!

Contact me on: 01642 661819

Odyssey Team Member Alan

Alan Reeder

Broadband Customer Support
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From I.T. & broadband support to cutting cakes; thats a day in the life of me.
Outside of work, duty calls and online gaming takes over from dusk till dawn.

Contact me on: 01642 661820

Odyssey Systems employee smiling

Caroline New

Customer Support
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I focus on evaluating and improving processes, with a Scandinavian twist. The project based work provides the flexibility I need to juggle between work and family life in Denmark.


Emma Pollock

Customer Services Representative

Info coming soon