Staying connected 24/7 is vital for the professional services sector. Huge leaps in network traffic requirements, as well as ever evolving online and multi-channel requirements means that selecting a trusted communications partner is essential for forward thinking firms.
Whether you are working in finance, accounting, law, consultancy, property or public services you need the flexibility of a multi-channel solution that keeps you connected with clients, contacts and colleagues, no matter where you are.
We will work with you to understand your business and ensure you get a solution to fit your business demands.
With our full cradle-to-grave call reporting and recording features and full visibility of inbound, outbound and internal calls, we provide a streamlined solution that ensures no fee-earning time is lost.
Features include hold-time marketing messages, DDI telephone numbers and the ability to contact multiple sites free of charge. Our service can also be integrated with multiple CRM systems such as Encore and ViBra, enabling click-to-dial function and triggering automatic data entry, making certain that activity is logged and tagged with the correct information.
With access to our virtual meeting rooms, keeping in touch with your team when on the road, remote workers and even your suppliers is easy with our dial in conference call system.
After initial discussions Odyssey Systems completed a full telecommunication audit and after reviewing the results recommended a hosted Mitel MI Voice system.
Boiling large and complex information down in to easy to digest bits is what Odyssey do best. Here are some key stats:
Customer satisfaction of Odyssey Systems Maintenance Customers.
To find out more about how we can help keep your business talking, get in touch today.
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