Healthcare

Trust and confidence are of paramount importance within the health sector. The need for serious communications infrastructure is core to maintaining an efficiently run organisation for medical professionals, and veterinary practitioners too.

The vast majority of contact made to health practices is via the telephone. This is because it is trusted, personal, immediate and efficient, so having a trusted supplier is an essential to deliver the best service to patients.

At Odyssey we work with our customers to craft a communications solution that works for the individual practice. From on hold messaging and auto attendant, to call management tools, Odyssey can deliver the right solution.

With expert features such as call recording and reporting, we can guarantee optimum quality control across your practice.
Access to efficient computer integrated technology will also make the lives of your employees easier, minimising mistakes during busy periods and when they are working under pressure.
We never employ a one-size-fits-all approach, each practice requires a solution suited to its current patient database and able to accommodate its future needs.
So, whether you are looking at better connectivity with remote practitioners or greater call management, reporting and recording within multi-site surgeries, Odyssey can create a bespoke solution tailored to your exact requirements.

If you want to know about the latest technology for your practice, call us on 01642 661800.

We can tailor our solutions to best suit you and your business.

Talk to us

01642 661800

News & Social

Odyssey Systems has issued a warning over a ‘vishing’ scam sweeping the North East designed to harvest Office 365 log in details.
Odyssey Systems warn of North East ‘vishing’ scam
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Odyssey Systems is offering clients a free telephone conferencing service as part of its ongoing package of support during the coronavirus crisis.
Odyssey Systems provides clients with free telephone conferencing service during lockdown period
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The founder of telecommunications firm Odyssey Systems says the widespread adoption of home working by North East business due to the coronavirus lockdown will have beneficial and far-reaching consequences. Mike Odysseas predicts that, with the
North East business will benefit from shift to remote working
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Unreliable internet connectivity has proved to be the number one IT headache for those working from home during the lockdown period, according to a poll by Odyssey Systems.
Poor quality internet is biggest bugbear of lockdown home workers, Odyssey Systems survey reveals
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The Stockton-based telecommunications company says businesses can easily switch from the outdated ISDN system in favour of SIP, which ensures continuity of productivity wherever their employees are via hosted telephony. This replaces traditional landlines which
Remote working can keep North East operational during Coronavirus threat, says Odyssey Systems
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The latest Women in Business event has been hosted by Odyssey Systems – with the role and ethics of the BBC firmly in the picture. The discussion group, which meets on a regular basis at
Reporting must be unbiased and factual, says Women in Business forum
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