News & Blog

Scaling Business Telephony

1st May 2015

Official figures this week show that the UK economy has grown by 0.3% in the first 3 months of 2015, which is a slowdown from previous figures but still a positive sign overall for the economy. The figures are in some way reflective of business in general and the need to be reactive to the environment in which business operate.

Odyssey Scalable Telephone Systens

The key word for telecommunications in business in a fluctuating market has to be Scalability. Being able to add to and at times, reduce your current telecommunication requirements easily is crucial to any business activity.

Traditional telephone systems operate using an onsite box that means handsets are “stuck” not just to the geographic location they are installed in, but also a specific port in your office. The telephone handsets are just dumb units. If your requirements grow past the original specification you’ll need an expensive onsite engineer with more complicated hardware modules to gain space. Don’t forget of course, all of this often takes a long time.

Hosted telephone systems flip things around. The onsite box is completely removed and intelligent handsets register with their provider via the internet. Want to move desks? No problem, just move that handset to a different wall socket and its identity will follow. New team member? Your supplier can simply post you a new handset for self-install. Opening a completely new office at the opposite end of the country? Hosted allows all handsets to operate as part of the same telephone system regardless of their geographic location. Hosted telephony offers scalability and flexibility that simply is not possible with traditional phone systems.

Businesses will always be reactive to the external market that they are trading in, but with the right communications partner to work with, scalability in either direction is not only possible, but easy.

If you want more information on telelphone systems scalability contact us call us on 01642 661800 or email post@odssey-systems.co.uk

P.S. It’s important to remember that with hosted telephony systems your calls are transported over the internet. Make sure that you always use high quality business grade connectivity, preferably from the same provider!