The pace of change within the telecommunications industry moves at beyond the speed of fibre-optic broadband. That’s fast. Keep up to date on the latest developments from Odyssey and beyond right here.
Leading North East telecommunications company Odyssey Systems has helped boost productivity at Dunhouse Quarry and support its latest expansion with the installation of a ‘rock solid’ telephony solution. Dunhouse Quarry needed to update its communications…
Odyssey Systems would like to show their support and appreciation to the North East Ladies day which was held on September 23rd,such a fantastic event raising money for local charities. Two of our employees were…
We have been installing and maintaining telephone systems for over 30 years. Whether you have an issue you can’t understand or would like to know what the system is capable of, we will be able…
The Odyssey Difference 1. Answer your call within 3 rings Because your time is valuable. 2. A full complement of spares on all our vans Because you want first visit resolution. 3. Available 24/7 Because…
Odyssey Systems prides itself on network security and keeping our customers safe and secure at all times. We understand how sensitive your information is and we actively scan our network for security vulnerabilities on a…
Due to a new regulation set out by the Financial Conduct Authority (FCA), all calls must be recorded in the financial sector from 3 January 2018. Odyssey Systems can help your business become compliant as…
A North East telecommunications expert is issuing a warning to business owners to review their procedures and data storage, ahead of a significant legislation change. Mike Odysseas, Managing Director of Stockton-based telecommunications firm Odyssey Systems,…
Nowadays, we see a lot of polished advertising campaigns offering us bigger, better and cheaper services. We’re constantly bombarded with messages encouraging us to switch energy, phone and broadband providers. The barrage of sales calls…
While it’s necessary to follow the rules of phone etiquette to make and maintain a positive impression of your business in the minds of callers, it’s also critical that you have a system in place…
In May 2018 rules come into force that could make it much more difficult for employees to use their own mobile phones, tablets and laptops at work. The General Data Protection Regulation, an EU Directive…
Five rules of telephone etiquette • Answer Quickly: In general, it’s advisable to answer the phone by the time it rings three times. Ideally, you and your team should answer their phones between the second…
You may answer your phone so often over the course of a typical workday that you don’t give much thought to how you’re conducting yourself anymore. It’s important for you to review proper phone etiquette…
To find out more about how we can help keep your business talking, get in touch today.
