News & Social

The pace of change within the telecommunications industry moves at beyond the speed of fibre-optic broadband.That’s fast.Keep up to date on the latest developments from Odyssey and beyond right here.

Filter News & Blog

HOW CALL REPORTING COULD WORK FOR YOUR BUISSNESS

09/10/2017
Odyssey Systems offers a wide range of products to its customers, including call reporting. Call reporting allows for full transparency of your telephone system, with the use of automatic call distribution, consolidated agent and queue…
09/10/2017

HOW CALL REPORTING COULD WORK FOR YOUR BUISSNESS

MOVE YOUR DATA TO THE CLOUD

05/10/2017
As our data becomes our most valuable asset, keeping it safe is paramount. In an effort to reduce risk, companies are moving their information “into the cloud”. Though the cloud sounds global and almost magical,…
05/10/2017

MOVE YOUR DATA TO THE CLOUD

ODYSSEY LAYS FOUNDATIONS FOR DUNHOUSE QUARRY’S GROWTH

03/10/2017
Leading North East telecommunications company Odyssey Systems has helped boost productivity at Dunhouse Quarry and support its latest expansion with the installation of a ‘rock solid’ telephony solution. Dunhouse Quarry needed to update its communications…
03/10/2017

ODYSSEY LAYS FOUNDATIONS FOR DUNHOUSE QUARRY’S GROWTH

NORTH EAST LADIES DAY

27/09/2017
Odyssey Systems would like to show their support and appreciation to the North East Ladies day which was held on September 23rd,such a fantastic event raising money for local charities. Two of our employees were…
27/09/2017

NORTH EAST LADIES DAY

WHY CHOOSE ODYSSEY SYSTEMS ?

25/09/2017
We have been installing and maintaining telephone systems for over 30 years. Whether you have an issue you can’t understand or would like to know what the system is capable of, we will be able…

WHAT MAKES ODYSSEY SYSTEMS DIFFERENT?

12/09/2017
The Odyssey Difference 1. Answer your call within 3 rings Because your time is valuable. 2. A full complement of spares on all our vans Because you want first visit resolution. 3. Available 24/7 Because…
12/09/2017

WHAT MAKES ODYSSEY SYSTEMS DIFFERENT?

PROTECT YOUR DATA !

08/09/2017
Odyssey Systems prides itself on network security and keeping our customers safe and secure at all times. We understand how sensitive your information is and we actively scan our network for security vulnerabilities on a…
08/09/2017

PROTECT YOUR DATA !

DOES YOUR BUSINESS REQUIRE A CALL RECORDING SYSTEM?

04/09/2017
Due to a new regulation set out by the Financial Conduct Authority (FCA), all calls must be recorded in the financial sector from 3 January 2018. Odyssey Systems can help your business become compliant as…

TELECOMMUNICATIONS EXPERT ISSUES GDPR WARNING TO GUARD AGAINST HEAVY SANCTIONS

31/08/2017
A North East telecommunications expert is issuing a warning to business owners to review their procedures and data storage, ahead of a significant legislation change. Mike Odysseas, Managing Director of Stockton-based telecommunications firm Odyssey Systems,…
31/08/2017

TELECOMMUNICATIONS EXPERT ISSUES GDPR WARNING TO GUARD AGAINST HEAVY SANCTIONS

TRAFFIC SHAPING

22/08/2017
Nowadays, we see a lot of polished advertising campaigns offering us bigger, better and cheaper services. We’re constantly bombarded with messages encouraging us to switch energy, phone and broadband providers. The barrage of sales calls…
22/08/2017

TRAFFIC SHAPING

MAKE THE RIGHT IMPRESSION WITH AN AUTO-ATTENDANT

21/08/2017
While it’s necessary to follow the rules of phone etiquette to make and maintain a positive impression of your business in the minds of callers, it’s also critical that you have a system in place…
21/08/2017

MAKE THE RIGHT IMPRESSION WITH AN AUTO-ATTENDANT