Our Customers

The Education Village

The Darlington-based Education Village Academy Trust (EVAT) was experiencing technical difficulties with its aging network and telecommunications infrastructure, which posed connectivity issues between its multiple sites and staff.

The Education village Academy Trust

The Education Village Academy Trust (EVAT) comprises five schools based in Darlington. The Multi Academy Trust (MAT) was the first education organisation in the country to involve the creation of a single setting where schools lived together under one roof, offering world class facilities and activities for the wider community.

The Challenge

With an outdated system that was installed almost 10 years ago, the EVAT required an effective solution to prevent further technical difficulties among its cohort of schools and multiple sites. As a result, the Trust’s centralised administration department encountered many issues with email, telephony and low broadband speeds, which hampered the EVAT’s productivity. In 2015, following a complete review of its system, and after considering a number of telecommunications providers, Odyssey Systems got the call to upgrade the ageing system and provide a more modern and effective solution.

The service has also been first-class; our network presented a unique challenge and Odyssey’s engineers have worked tirelessly to identify and deliver a suitable infrastructure package, which would connect each of our five schools.

Paul Thompson

IT Manager

The Solution

Having carried out an extensive review of the EVAT’s current system, Odyssey Systems’ team of expert engineers promptly installed a new, IP-based Mitel network, which best suited its needs and enhanced the EVAT’s centralised administration department. This option offered a flexible solution that would allow staff to handle multiple internal calls between its facilities and large volume of phone extensions throughout the five educational buildings. In all, 150 phone extensions were configured and connected. The large scale project was completed within two weeks, which included a comprehensive briefing to staff as well as training on how to operate the new system, ensuring that the handover and update went as smooth as possible.

Lorem ipsum dolor sit amet, consectetur adipisicing elit. Ipsa omnis necessitatibus provident, in laborum libero vero sed eveniet consequatur neque officia. Dolorum tempore ullam, dolore ipsa quam eligendi maxime! Vel.

News & Social

Odyssey Systems has issued a warning over a ‘vishing’ scam sweeping the North East designed to harvest Office 365 log in details.
Odyssey Systems warn of North East ‘vishing’ scam
Read more
Odyssey Systems is offering clients a free telephone conferencing service as part of its ongoing package of support during the coronavirus crisis.
Odyssey Systems provides clients with free telephone conferencing service during lockdown period
Read more
The founder of telecommunications firm Odyssey Systems says the widespread adoption of home working by North East business due to the coronavirus lockdown will have beneficial and far-reaching consequences. Mike Odysseas predicts that, with the
North East business will benefit from shift to remote working
Read more
Unreliable internet connectivity has proved to be the number one IT headache for those working from home during the lockdown period, according to a poll by Odyssey Systems.
Poor quality internet is biggest bugbear of lockdown home workers, Odyssey Systems survey reveals
Read more
The Stockton-based telecommunications company says businesses can easily switch from the outdated ISDN system in favour of SIP, which ensures continuity of productivity wherever their employees are via hosted telephony. This replaces traditional landlines which
Remote working can keep North East operational during Coronavirus threat, says Odyssey Systems
Read more
The latest Women in Business event has been hosted by Odyssey Systems – with the role and ethics of the BBC firmly in the picture. The discussion group, which meets on a regular basis at
Reporting must be unbiased and factual, says Women in Business forum
Read more