Our Customers

The Education Village

The Darlington-based Education Village Academy Trust (EVAT) was experiencing technical difficulties with its aging network and telecommunications infrastructure, which posed connectivity issues between its multiple sites and staff.

The Education Village Academy Trust (EVAT) comprises five schools based in Darlington. The Multi Academy Trust (MAT) was the first education organisation in the country to involve the creation of a single setting where schools lived together under one roof, offering world class facilities and activities for the wider community.

The Education village Academy Trust

The Education Village logo

The Challenge

With an outdated system that was installed almost 10 years ago, the EVAT required an effective solution to prevent further technical difficulties among its cohort of schools and multiple sites. As a result, the Trust’s centralised administration department encountered many issues with email, telephony and low broadband speeds, which hampered the EVAT’s productivity. In 2015, following a complete review of its system, and after considering a number of telecommunications providers, Odyssey Systems got the call to upgrade the ageing system and provide a more modern and effective solution.

The service has also been first-class; our network presented a unique challenge and Odyssey’s engineers have worked tirelessly to identify and deliver a suitable infrastructure package, which would connect each of our five schools.

Paul Thompson, IT Manager

The Solution

Having carried out an extensive review of the EVAT’s current system, Odyssey Systems’ team of expert engineers promptly installed a new, IP-based Mitel network, which best suited its needs and enhanced the EVAT’s centralised administration department. This option offered a flexible solution that would allow staff to handle multiple internal calls between its facilities and large volume of phone extensions throughout the five educational buildings. In all, 150 phone extensions were configured and connected. The large scale project was completed within two weeks, which included a comprehensive briefing to staff as well as training on how to operate the new system, ensuring that the handover and update went as smooth as possible.

To find out more about how we can help keep your business talking, get in touch today.

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