Our Customers

Key Legal

Odyssey Systems was engaged to design and install the telephony infrastructure at Key Legal’s newly-refurbished Yarm office in 2015.

Key Legal

Key Legal was founded in 2013 with aspirations to deliver good quality conveyancing services and wills and probate to customers across Tees Valley. Having launched with an office in Darlington, further growth and expansion followed with the opening of an additional premises on Yarm’s high street.

The Challenge

In tandem with other contractors and installation engineers, Odyssey Systems was engaged to design and install the telephony infrastructure at Key Legal’s newly-refurbished Yarm office in 2015. Key Legal required an effective telephony solution with high speed internet connectivity, to be able to service its clients as it embarked on its latest office expansion.

The Solution

Given Key Legal’s aspiration for further expansion across the North East, Odyssey Systems designed a scalable service, on SIP, with an option to migrate to a fully-hosted, centralised system, as the business expands. Odyssey Systems installed an onsite LG MG80 phone system, SIP-Trunk and SIP-Over, high-quality FTTC connectivity to enable Key Legal’s team to benefit from high-speed internet and telecommunications, which are crucial in the professional services sector. In addition, Odyssey’s team of engineers produced customised on-hold marketing messages for Key Legal, as part of its free of charge customer benefits.

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News & Social

Odyssey Systems has issued a warning over a ‘vishing’ scam sweeping the North East designed to harvest Office 365 log in details.
Odyssey Systems warn of North East ‘vishing’ scam
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Odyssey Systems is offering clients a free telephone conferencing service as part of its ongoing package of support during the coronavirus crisis.
Odyssey Systems provides clients with free telephone conferencing service during lockdown period
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The founder of telecommunications firm Odyssey Systems says the widespread adoption of home working by North East business due to the coronavirus lockdown will have beneficial and far-reaching consequences. Mike Odysseas predicts that, with the
North East business will benefit from shift to remote working
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Unreliable internet connectivity has proved to be the number one IT headache for those working from home during the lockdown period, according to a poll by Odyssey Systems.
Poor quality internet is biggest bugbear of lockdown home workers, Odyssey Systems survey reveals
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The Stockton-based telecommunications company says businesses can easily switch from the outdated ISDN system in favour of SIP, which ensures continuity of productivity wherever their employees are via hosted telephony. This replaces traditional landlines which
Remote working can keep North East operational during Coronavirus threat, says Odyssey Systems
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The latest Women in Business event has been hosted by Odyssey Systems – with the role and ethics of the BBC firmly in the picture. The discussion group, which meets on a regular basis at
Reporting must be unbiased and factual, says Women in Business forum
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