By making use of cutting edge technology, such as VoIP, and high quality, durable, user-friendly handsets, our aim is to provide customers with an effective, simple to use and administer system.
Odyssey appreciates that having access to market leading hardware is only part of the solution. Understanding your business needs, issues and opportunities is absolutely key to how we configure your telephone system and make best use of features available. Our aim is to take complete responsibility for all of your telecoms needs and deliver a service that enables you to do business.
Mitel is a global provider of business communications and collaboration software and services. Mitel’s Freedom architecture provides the flexibility and simplicity organisations need to support today’s dynamic work environment.
With more than 20 years of experience in voice communications technology, LG has learnt how complex voice features should be implemented and more importantly understand how features are most effectively used.
Based in Stockton on Tees, we provide telephone system maintenance to the North East of England via our team of dedicated, fully trained engineers. We never subcontract maintenance work, employing our own team to guarantee product and service knowledge and the quality of work we deliver. Why Choose Odyssey? We will answer you call […]
It’s not just the mobile telephone world that has developed new technology over the last few years. There have been plenty of developments and innovations in traditional landline telephony. Your competitors are probably taking advantage of them, so perhaps it’s time you did too?
North East Business service award winner Odyssey Systems supply a range of market leading call recording solutions available for both small business and larger enterprise. We implement cost effective and scalable call recording solutions that are able to record both line/trunk side and extension side. Whether you’re looking to record analogue single lines, analogue multi lines, […]
Almost every telephone system in the market place can deliver statistics to help you run your business, and it’s surprising how few people use them. Which staff or departments are taking too long to answer the phone? Instead of hiring more staff, monitor average call length and take steps to bring it down.