Phone Calls

Some of our spectacular successes for customers are related to the reductions we have been able to bring to overseas calling. Why not check with us the costs to call your contacts in say the States, Canada, Europe or the Far East. You’ll be pleasantly surprised.

Our customers also benefit from a range of value added services such as our free fraud reporting service. This lets you put an immediate stop to any telephone misuse, free directory enquiries service and of course, our detailed billing lets you see exactly where you are spending your money on calls and puts you in charge of how you plan your staff’s use of your phone system.

Odyssey Difference
  • High call quality
  • No bundle packages
  • Competitive rates
  • Managed service
  • Own engineers
  • Award winning team
I᾿m Interested

And here’s why

You could be paying over the odds

To put it frankly, phone bundles are dressed up to make it look like they are offering you, the customer, amazing call savings, but in reality the only winner from bundle packages are the telecommunications companies. Use too little you could be paying large costs for minimal calls, use too much then you could be hit high out of bundle charges. Odyssey Systems do not believe in offering call bundles, all of our costs are transparent and you only pay for what you use.

You have to use EXACTLY the amount of time in your bundle

To get the best value from your bundle you have to use exactly the amount of time allocated. If you use less than your allocated time then you will be paying over the odds for your calls, use too much then you will pay extortionate charges.

Use less time and you’ll be charged

Bundles are all about averages, although you may be paying a set amount each month for your calls.

If you are only using a fraction of the bundle then you will be paying over the odds.

In low usages times, especially around holiday periods you may be paying more than you should because you call bundle simply isn’t being used.

Use more time and you’ll be charged

It is a common problem with bundles that once the bundle limit is exceeded then you could face standard, high rate charges. Companies offering bundles will purposely charge higher rates for out of bundle calls. This can in turn dramatically increase the cost of your monthly bill.

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Why choose Odyssey...

Absolutely No Bundle Packages

To put it frankly, phone bundles are dressed up to make it look like they are offering you, the customer, amazing call savings, but in reality the only winner from bundle packages are the telecommunications companies. Use too little you could be paying large costs for minimal calls, use too much then you could be hit high out of bundle charges. Odyssey Systems do not believe in offering call bundles, all of our costs are transparent and you only pay for what you use.

One Easy To Understand, Transparent Bill

All our customers benefit from a transparent and simple billing philosophy with no minute bundles, minimum call charges or capped rates. We let you know whenever a premium rate call is made, and actively monitor usage to prevent fraud.

No Capped Rate Packages

Capped rate packages often offer attractive call rates for longer periods of call duration, but in reality these plans usually have a high per second rate call rate. With the average phone call lasting only 1 minute and 40 seconds, you could find yourself paying well over the odds. This is why Odyssey offers simple transparent call charges with no capped rates.

Bills Provided In Accessible Excel Format

All bills are provided in accessible excel format for ease of use and analysis. Custom reports and bill tracking can be requested to your exact specification.

No Call Set Up Charges

Odyssey do not believe in charging call set up fees, unlike other telecommunications companies we will not charge you for the privilege of connecting your call.

Up To 40% Line Rental Discount For Loyal Customers

We believe that loyalty should be rewarded, that’s why we offer our loyal customer’s unrivalled savings of up to 40% on our standard line rental packages.

No Minimum Call Charges

We don’t believe in minimum call charges, Odyssey utilise per second billing and we never round up, you will only ever pay for what you use.

Discounted Maintenance For Line Customers

You have already experienced our great service, so why not take advantage of our years of engineering experience. If you have odyssey systems lines, this entitles you to discounted systems maintenance on your LG or Mitel phone System.

All Calls Answered In The UK Within 3 Rings

All calls to Odyssey will be answered within three rings by our fully trained staff from our UK head office in Stockton on Tees.