Spike in ‘Socially-Engineered’ Email Fraud Targeting North East Business.

Spike in ‘Socially-Engineered’ Email Fraud Targeting North East Business.

Date: 14/01/2016

Businesses need to be vigilant against an increase in targeted, sophisticated email fraud.  We have experienced a spike in in ‘socially-engineered fraud’ where scammers are using advanced methods to extract money from their victims. We are now monitoring more than 200 emails per day within the million messages sent to…

Read More Read more

Want a healthy, happy and productive workforce?

Date: 27/10/2015

With figures released by Public Health England revealing the UK’s life expectancy is on the up, you may have been forgiven for indulging in an extra biscuit (or two) with your morning brew. However, upon…

Read More Read more

Women supporting women in business

Date: 09/09/2015

Being in the telecommunications business for 28 years, we have done our fair share of working lunches and networking events. Over that time we have experienced some good ones and some not so good ones,…

Read More Read more

Is your business broadband in the slow lane?

Date: 20/08/2015

A report earlier this week by BBC Radio 4’s Today programme has found that many of its listeners are regularly disappointed and frustrated with their broadband speed, and with businesses becoming more data hungry, can…

Read More Read more

What is the cost of not having telecommunication maintenance?

Date: 07/08/2015

Most of us will have our personal possessions insured because they are valuable to us. Communication is the lifeblood of business; imagine losing yours. Can you ever afford a time when your valuable customer is…

Read More Read more


Date: 06/08/2015

WHAT DO THE CHANGES MEAN TO ME & MY BUSINESS? Ever since the inception of service numbers (08, 09, 118) there has been varying levels of consumer confusion over what the ultimate cost will be….

Read More Read more

Mitel maintenance with 4 months free!

Date: 01/08/2015

What is better than having a team of award winning engineers to work with you on your Mitel System? How about the first 4 months of your contract for free! Any Mitel maintenance contracts signed…

Read More Read more

The importance of engaging a robust telecoms supplier.

Date: 13/07/2015

A recent Experian credit check of Odyssey Systems by a potential client, which revealed a score of 100 – the highest score awarded by the credit check company – highlights the importance of engaging a…

Read More Read more

What is the cloud?

Date: 01/07/2015

We are all talking about it, more than likely you will have used it, but do you really know what it is? Creative marketing speak makes us think of some heavenly space where slightly mystical…

Read More Read more

Confused with the Voucher Scheme for faster Broadband?

Date: 22/06/2015

Being twice winner of the North East Business Awards for Customer Service, we are very proud of how we communicate with existing and potential customers. We take a matter of fact view to our interaction;…

Read More Read more
Odyssey Scalable Telephone Systens

Scaling Business Telephony

Date: 01/05/2015

Official figures this week show that the UK economy has grown by 0.3% in the first 3 months of 2015, which is a slowdown from previous figures but still a positive sign overall for the…

Read More Read more

How can Unified Communications help with flexible working?

Date: 27/04/2015

Running a successful department or business has many contributing factors, one of which is the well being of employees and the massive impact they have on the customer experience and ultimately the profitability of the…

Read More Read more
man drawing a network

What is Unified Communications?

Date: 25/03/2015

Unified Communications, put simply, is the integration of real-time communication such as IP telephony and web or video conferencing with non real-time communication services like email, voicemail and SMS. The term doesn’t describe a single product,…

Read More Read more
woman typing on a keyboard

Does Cheap Broadband Offer a False Economy?

Date: 09/02/2015

Cheap broadband may seem like a very tempting proposition when looking for internet connectivity for your business, but does it offer a false economy? As business owners, you probably understand the constant strive to keep…

Read More Read more
Mitel 5360 telephone odyssey systems

The Advantages of Using a Mitel Telephone System

Date: 28/01/2015

Put simply, Mitel is one of the leading communications solutions companies in the world. Offering a myriad of features and benefits such as call quality and value for money, they are pretty much unrivalled when…

Read More Read more

Is 4G a Viable Route for Office Connectivity?

Date: 08/01/2015

4G has been around for some time now. It is the latest generation of mobile internet technology. With coverage improving around the UK, we’re beginning to see mobile providers offering packages specifically targeted at replacing…

Read More Read more
woman using a VoIP conference phone

SIP and VoIP: Buy As Enabler Not Money Saver

Date: 18/11/2014

Heard any horror stories about SIP trunking and VoIP recently? We have. What at first looked like it was going to be the next big thing is now proving, for some, to be one to avoid….

Read More Read more
Matthew Park from Odyssey Systems

Odyssey talks telecoms: making the most of communication Pt. II

Date: 17/06/2014

In part two of our blog series on how to best utilise telecoms in business, we’ll be looking at the latest telephone system technology, telecoms training and what to do when things go wrong. 1….

Read More Read more