Making telecommunications an asset for your business, not a problem.

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Keeping Business Talking.

Our mission is simple: to make telecommunications an asset for your business not a problem.

In todays fast moving business world, communications are essential, but without reliable service many businesses would simply grind to a halt. Odyssey is dedicated to keeping your business talking, whatever it takes.

Our Services

Telephone Systems

Our aim is to take complete responsibility for all of your telecoms needs and deliver a service that enables you to do business.

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Connectivity

We continually invest in our own dedicated connectivity platform, never reselling other providers to ensure the ultimate level of service.

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Cloud Services

Odyssey Systems offer a full range of website, email and hosting packages including; Domain name configuration, Website & Email hosting and support.

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Video Conferencing

Odyssey offer a full range of standards based video conferencing products to answer your needs regardless of size, or location.

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Industry Sectors

Construction

The ever-changing demands of the construction sectors mean that you need a trusted telecommunications partner who can offer a totally resilient service across multiple sites, including in remote and temporary locations, which minimises risk, wastage and downtime.

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Professional Services

Staying connected 24/7 is vital for the professional services sector. Huge leaps in network traffic requirements, as well as ever evolving online and multi-channel requirements means that selecting a trusted communications partner is essential for forward thinking firms.

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Transport

In transport and logistics your workforce can be dispersed across the country and around the world. We know that you need the right communications infrastructure to ensure everyone is connected and operating at 100% all of the time.

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Leisure & Hospitality

Few sectors are as customer focused as yours. Be it restaurants, hotels, pubs and tourism or sport and gaming, the need to ensure your offer is fully customer focused is paramount. Having the customer at the very centre of your operation means you need a robust multi-channel communications presence that exceeds expectations.

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Retail

When Odyssey was founded in 1987, retail was largely confined to the high street or shopping centre. In the present day and shopping is truly multi-channel, which means all retail businesses need a robust communications strategy, to build and retain customer loyalty, and guarantee their revenue streams.

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Education

Digital technology and connectivity is revolutionising how our education establishments operate. With technology increasingly central to learning, from early years to university, having the right communications infrastructure is critical when maintaining high standards.

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Healthcare

Trust and confidence are of paramount importance within the health sector. The need for serious communications infrastructure is core to maintaining an efficiently run organisation for medical professionals, and veterinary practitioners too.

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Manufacturing

In our experience, manufacturing businesses are primarily focussed on unit cost, making effective and efficient telecommunications critical to the overall economics of your operation.

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Arts & Media

The media sector is competitive, fast moving and deadline driven, and we know that whether you’re organising a public event, streaming video content or sending a magazine to print, you expect instant access to your network across the globe.

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Our Infrastructure

Odyssey invest heavily in our own infrastructure for two very simple reasons; control and responsibility. Having complete control ensures our customer proposition is consistently bespoke to individual requirements. It also ensures that when things aren’t quite as they should be, levels of customer service are entirely within our own control, never relying on the standards of a third party. Odyssey equipment managed by Odyssey engineers.

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Our Telephones

Odyssey Systems has issued a warning over a ‘vishing’ scam sweeping the North East designed to harvest Office 365 log in details.
Odyssey Systems warn of North East ‘vishing’ scam
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Odyssey Systems is offering clients a free telephone conferencing service as part of its ongoing package of support during the coronavirus crisis.
Odyssey Systems provides clients with free telephone conferencing service during lockdown period
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The founder of telecommunications firm Odyssey Systems says the widespread adoption of home working by North East business due to the coronavirus lockdown will have beneficial and far-reaching consequences. Mike Odysseas predicts that, with the
North East business will benefit from shift to remote working
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Unreliable internet connectivity has proved to be the number one IT headache for those working from home during the lockdown period, according to a poll by Odyssey Systems.
Poor quality internet is biggest bugbear of lockdown home workers, Odyssey Systems survey reveals
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The Stockton-based telecommunications company says businesses can easily switch from the outdated ISDN system in favour of SIP, which ensures continuity of productivity wherever their employees are via hosted telephony. This replaces traditional landlines which
Remote working can keep North East operational during Coronavirus threat, says Odyssey Systems
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The latest Women in Business event has been hosted by Odyssey Systems – with the role and ethics of the BBC firmly in the picture. The discussion group, which meets on a regular basis at
Reporting must be unbiased and factual, says Women in Business forum
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