Our mission is simple: to make telecommunications an asset for your business not a problem.
In todays fast moving business world, communications are essential, but without reliable service many businesses would simply grind to a halt. Odyssey is dedicated to keeping your business talking, whatever it takes.
Odyssey invest heavily in our own infrastructure for two very simple reasons; control and responsibility. Having complete control ensures our customer proposition is consistently bespoke to individual requirements. It also ensures that when things aren’t quite as they should be, levels of customer service are entirely within our own control, never relying on the standards of a third party. Odyssey equipment managed by Odyssey engineers.
North East veterinary specialists Wear Referrals looked to build a state of the art Emergency Hospital and Veterinary Surgery in Bradbury, Stockton on Tees. Their ultimate aim is to be a centre of excellence, both clinically and educationally and needed to have the infrastructure for their telecommunication and connectivity to help them achieve that.
Coveris Rigid, part of the worldwide global packaging manufacturer Coveris group, acquired a new site at Drum Park in Chester Le Street, County Durham in November 2014. The whole site needed converting and they turned to Odyssey Systems to design and install their full communication system.
Derwent Facilities Management is a leading provider of Student Accommodation, employing 480 people and overseeing more than 100 properties. They are one of the largest student accommodation providers in the UK, with over 18,000 student bed units to manage, from Glasgow to Bournemouth.
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HOW CALL REPORTING COULD WORK FOR YOUR BUISSNESS
Odyssey Systems offers a wide range of products to its customers, including call reporting. Call reporting allows for full transparency of your telephone system, with the use of automatic call distribution, consolidated agent and queue…