IN WITH THE IT CROWD – JOHNS WIRED FOR COMMUNICATION
Name: John Feeney
Age: 30
Job title: IT Engineer
How long have you been with the company?
8 years
How did you get the job?
I found the vacancy through Sarah Newcombe at Work Matters, who does all of the company’s recruitment. My first position with Odyssey Systems was as an IT technician, but through learning on the job and a range of training courses, I have developed so that I am fairly self sufficient, operating on my own or with our telephone engineers. The most important thing I have learned is Odyssey’s commitment to customer delight so they give me the freedom to do whatever it takes to make the customer happy.
What skills and qualifications did you need for the job?
I have A-Levels, but the most relevant thing I did before coming into the job was a national diploma in electronics. Most of the training I have had to get me where I am now has been organised by Odyssey or simply learning by experience dealing with diverse businesses.