MD Mike Odysseas	Sales Director Christine Gilbert	Sales Executive Louise Allen	Sales Executive Matthew Park	Sales Support Linda Cairns	Sales Support Chloe Nayman	Marketing Anthony Suddes	Account Manager Andrew Middlemiss
Admin Alisha Thompson	Mobiles Emma Cole	Lines & SIP Kriss Sowerby	Lines Emma Mitchell	Lines Rob New	Lines Caroline New	Accounts Derren McKenna	Accounts Richard Finn
Telephone Engineer Paul Daniel	Telephone Engineer Ken Hewitson	Telephone Engineer Peter Young	Telephone Engineer Gordon Brooks	Telephone Engineer Paul Concannon	Telephone Engineer Darren Griggs	Telephone Engineer David Adamson	Telephone Engineer Michael Newbold
Telephone Engineer Chris Andrew	IT Field Engineer John Feeney	IT Field Engineer Ben Tavernor	IT Field Engineer John Wilson	IT Engineer Lee Dowle	IT Engineer James Hay

Odyssey Systems Ltd has grown substantially and has big plans for the future. We offer excellent employment opportunities throughout the company and we are always searching for talented people who can add value to our business.

We are actively looking for excellent people who would like to step up to a job in sales, technical, customer support or administration in our organisation.

If you’re looking for more information on careers at Odyssey Systems, please click on the link below and ask away. Alternatively, if you would prefer to speak to someone over the phone, all of our other contact information can be found on the Contact Details page.

Email Recruitment

Odyssey Systems Limited
Lockheed Court
Preston Farm
Stockton-on-Tees
TS18 3SH

Tel: 01642 661800
Fax: 01642 661801

Registered in England & Wales: 02517487

> email us

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Here at Odyssey, we listen to what our customers tell us:

When it comes to cost, they prioritize good service and support along with value for money. So not only do we make sure that Odyssey services and systems represent excellent value, but we guarantee that they come with ongoing help and support in a range of options.

Depending on duration of your initial contract, Odyssey can offer a scale of discount incentives, for your monthly bill.

We make sure that all your services from Odyssey are:

• on one bill
• sent every month, so there are no unexpected costs
• fully itemized, in a clear, understandable format

and can be paid by easily managed direct debit.

Each customer is allocated a personal Project Manager who oversees every stage of the installation and acts as a single point of contact. Installations are carried out with minimum disruption by our team of highly experienced and customer-focussed engineers.

A dedicated training team ensures that all our customers receive a flexible training package structured to suit their individual needs. As each company is different, training can be built around the daily running of an office to ensure minimal disruption.

After installation is completed, support continues in the form of a comprehensive, around-the-clock maintenance contract that ensures any problems are dealt with swiftly and efficiently.

Odyssey Systems believes that providing support and maintenance for your telecoms system is crucial to your business, so you will always get the highest quality of service to match your contract! We operate maintenance in two ways.

• We offer a high quality business hours service, 9.00 to 5.00 weekday, which covers support and maintenance for many of our customers.
• We also offer a premium service which operates 24/7 for customers who need the highest levels of service and maintenance.

We may check your line and schedule some work on it, or possibly we may need to despatch an engineer to look at your system, or we might be able to help with some simple retraining. Whatever the problem, Odyssey will be on your case, helping to get you business back to full efficiency in the minimum time feasible.

Odyssey Systems has a single point of contact for all enquiries. All our customers are able to speak to real people who are trained to deal with their queries. We currently offer three levels of maintenance contracts, which can guarantee a response up to 24 hours a day, 365 days a year.

Our highly skilled team of engineers provides first class maintenance and technical support. As we only deal with one manufacturer and hold a minimum of three of each spare parts in stock at all times, you can be sure that any requirements will be available instantly.

We do not use sub-contractors. All maintenance is carried out by our own engineers and our own fleet of vehicles, all of which are fully equipped with tools and spares.

” We can keep your business communications systems active even when another provider lets you down “

LG Nortel’s iPECS is a dynamic pure IP communication system designed to deliver easy to use voice features and productivity enhancing business applications over your LAN, WAN and the Internet.

By employing IP at its core to route calls and manage communications, the iPECS delivers unsurpassed reliability and functionality whether operating as a stand alone system or integrated into your data network.

Extending the boundary of your office

The iPECS extends the communications reach of your organisation to a new playing field. By utilising the latest in voice over Internet protocol (VoIP) technology, telephone extensions can be placed at any remote location where there is a broadband Internet connection.

It provides a fully featured handset into locations such as remote offices, home offices, teleworkers and for the business traveller, a softphone on their laptop provides them with an office extension where ever they have access to a broadband connection or WiFi hotspot.